TRAINING | EDUCATION | LEARNING | COMPLIANCE
At Launch: Getting off the blocks with a new program is critical, especially when it comes to something as important as consumer financing. Before you jump on the CFS bandwagon, we’ll train your team – either in person or on the internet. Don’t worry – it’s not complex and can be completed in about the time it takes to drink a cup of coffee. We just want to make sure you’re successful and can be an informed resource for your customers.
On Demand: Let’s face it – it’s tough to remember all the details. That’s why CFS’ support team and this LIFT website are available to help you whenever you get stuck and need a little help. That’s why we’re here – to give you the resources for you to be successful. With LIFT just a click away, you’ll have the learning resources with you every step of the way – 24 hours a day, 7 days a week, 365 days a year. We’re glad you’re here!
Ongoing Development: It’s true – the only constant is change. As consumer demands and market opportunity shifts, CFS is helping you keep pace with ongoing training and development. And, change happens everywhere, right? Even at your service center, staff turnover or bringing in temporary help shouldn’t leave you high and dry. If you can’t locate the info on the LIFT site – not to worry. CFS will come out and retrain your staff.
CFS Simple Interest Loans vs Compound Interest Loans
Sure, we have enough brain trust at CFS to walk you through the nuances of simple interest loans, but why not learn from the foremost authority in online education – Khan Academy? CFS loans are simple interest loans, which, at first glance, might not mean a thing to you. However, grab some popcorn and have a seat to learn why the simple interest structure of CFS loans are so appealing to consumers.
CFS Helps You Learn Compliance
Financing isn’t something new to the automotive industry. In fact, more than ever, consumers expect every retail merchant to accept alternative forms of payment. That’s exactly why CFS is here. We want you to have all the support you need so that offering a finance option is easy – not full of legal pitfalls. With our marketing and loan operations in step with consumer finance law, you’ve got a consumer offering that protects you.
We encourage you to actively market auto repair financing to your customers through the use of CFS-approved solutions. Our point-of-sale (POS) marketing and other digital marketing support has all been approved by our Legal & Compliance divisions. Those repair centers who wish to supplement that effort to create a custom campaign should contact the marketing department so that a compliance check can be performed.
Compliance is not only for the consumer’s protection, but for the protection of CFS and our service centers. Our auto repair financing solution is the number 1 solution in the market – there’s no need to step outside the bounds of compliance. We’re all promoting great services for customers – under the hood and in their wallets. Let’s continue to work together to make sure that we go to market together with transparent financing solutions that truly protect the customer from predatory lending practices.
If you have any questions about compliance or wish to conduct an audit on a custom marketing effort, please email CFS at firstname.lastname@example.org.
Did You Know?
ConfidentCare Protection Plan
One of the little-known options to the Auto Repair Finance Program from CFS is a protection plan called ConfidentCare, which is available in certain states. ConfidentCare is an optional program that provides a customer loan forgiveness on the remaining balance of their CFS loan in the case of a total vehicle loss (a direct and accidental loss of or damage of your covered vehicle, which your primary carrier declares as a total loss).
How frustrated would you be as a consumer if you didn’t have ConfidentCare, totaled your vehicle, and still had to make good on an auto repair loan? Exactly – that’s why CFS developed this protection program. The consumer has to have ConfidentCare in place prior to the vehicle being totalled. It’s ideal protection for all consumers with a CFS loan who reside in a state where it’s offered, but especially for those already on the edge of financial difficulties. For just a few more dollars a month, a consumer can add ConfidentCare Protection Plan and be worry free.
ConfidentCare can only be purchased at the time of document signing and can be cancelled at any time. Program availability and restrictions apply. To see if ConfidentCare is available in your state, please click here.
What Does a CFS Loan Fund?
Here’s a quick cheat sheet on what types of vehicle repairs are covered by a CFS loan. If the repair is necessary in order for proper vehicle operation or as a measure to prevent further damage to the vehicle, CFS will approve. Approved customer applications expire after 30 days and the customer must re-apply to qualify for a loan.